fb77s Privacy Policy
Protecting your personal information is our highest priority. This policy explains how fb77s collects, uses, and keeps your data safe.
Introduction & Scope
fb77s ("we", "us", "platform") provides a safe and transparent online betting and casino service for players in Bangladesh. When you register, log in, or use any of our services on fb77s, you are considered to have agreed to the terms of this privacy policy.
This policy describes: what types of information we collect, why we collect it, how we use it, how long we retain it, and what rights you have. Please read this policy together with our Terms and Conditions.
Data Collection & Use
1 What Information We Collect
fb77s may collect the following types of information:
- Identity Information: Name, email address, mobile number, and date of birth for age verification.
- Account Information: Username, password (stored in encrypted form), and account preferences.
- Financial Information: Transaction records, deposit and withdrawal history, and payment methods used (bKash, Nagad, or Rocket). We do not store complete payment identity details.
- Usage Information: Gaming history, betting records, session duration, and navigation patterns on the platform.
- Technical Information: IP address, device type, operating system, browser information, and cookie data.
- Communication Information: Records of your conversations with our support team.
2 How We Collect Information
We collect information in the following ways:
- Directly Provided: Information you give us during registration, login, or when contacting us.
- Automated Collection: Information collected automatically through technical systems while you use the platform.
- Cookies & Tracking: Session cookies, performance cookies, and functional cookies are used. See section 6 for details.
3 Purposes of Using Information
fb77s uses the information collected for the following purposes:
- To create, manage, and verify accounts.
- To process transactions — completing deposits and withdrawals.
- Age verification to prevent access by anyone under 21.
- To ensure platform security and prevent fraud.
- To improve and personalise your gaming experience.
- To enforce our Responsible Gaming policy.
- To send relevant promotional information and updates (if you have given consent).
- To meet legal obligations and resolve disputes.
4 Legal Basis for Processing Information
We process your personal information on the following legal bases:
- Contract Performance: To manage your account and provide services.
- Legitimate Interests: For fraud prevention, platform security, and service quality improvement.
- Consent: For marketing communications and cookies.
- Legal Obligation: To comply with applicable laws and regulations.
Data Sharing & Retention
5 Sharing Information with Third Parties
fb77s does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, we may share information in certain circumstances:
- Payment Processors: Payment service providers such as bKash, Nagad, and Rocket receive the information needed to complete transactions.
- Game Providers: Software providers such as Pragmatic Play, Evolution Gaming, JILI, Spribe, and PG Soft may receive limited information to operate games.
- Technology Partners: Technology service providers who assist in operating the platform, working under strict confidentiality agreements.
- Legal Requirements: When we are required to comply with court orders, government directives, or applicable laws.
- Security & Fraud Prevention: To protect the integrity of the platform and identify fraud.
All third-party partners are required to maintain data protection standards consistent with this privacy policy.
6 Cookie Policy
fb77s uses cookies and similar technologies to operate the platform effectively. Cookies are small text files stored on your device.
Types of cookies we use:
- Essential Cookies: To maintain login sessions and ensure security — the platform cannot function properly without these.
- Functional Cookies: To remember your preferences and settings.
- Analytical Cookies: To evaluate and improve platform performance.
You can manage cookies by changing your browser settings. Please note that disabling certain cookies may limit some features of fb77s.
7 Data Retention Period
We retain your information only for as long as necessary. When determining retention periods, we consider:
- The need to provide services for as long as your account remains active.
- Financial transaction records — for the period required by applicable law.
- Responsible gaming data — for the period necessary to protect the user.
- The time required to resolve legal disputes or claims.
Even after an account is closed, some information may be retained for a set period due to legal obligations.
Data Security Measures
8 Security Measures
fb77s applies industry-standard technical and organisational measures to keep your information secure:
- SSL/TLS Encryption: All communication between the platform and your device is encrypted.
- Data Encryption: Sensitive information stored on our systems is protected through encryption.
- Access Controls: Only authorised personnel can access information on a need-to-know basis.
- Firewall & Security Monitoring: 24/7 monitoring to prevent unauthorised access and cyber threats.
- Regular Security Audits: Routine audits to identify and address system vulnerabilities.
However, it is not possible to guarantee that data transmission over the internet is completely secure. We take every precaution, but your cooperation in keeping your account secure is also needed.
9 International Data Transfers
To operate our services, your information may be processed and stored on servers located in various countries. Wherever data is transferred, we ensure that:
- Transfers occur only for necessary purposes and with appropriate safeguards in place.
- All recipients maintain protection standards consistent with this privacy policy.
- Data protection standards are upheld through contractual arrangements.
10 Protection of Minors' Data
fb77s strictly does not provide services to anyone under the age of 21. We do not knowingly collect personal information from anyone under 21. This is ensured through an age verification process at the time of registration.
If you believe a minor is using our platform, please notify our support team immediately.
Your Rights & Options
11 Your Rights Regarding Your Information
As a user of the fb77s platform, you have the following rights:
- Access: The right to know what information we hold about you.
- Correction: The right to request correction of incomplete or inaccurate information.
- Deletion: The right to request deletion of your information in certain circumstances.
- Restriction of Processing: The right to request that processing of your information be limited in certain cases.
- Portability: The right to receive your information in a structured, readable format.
- Objection: The right to object to the processing of your information for specific purposes.
- Unsubscribe from Marketing: The right to unsubscribe from promotional communications.
To exercise these rights, contact our support team. Please note that some requests may not be possible to fulfil due to certain legal obligations.
12 Managing Marketing Communications
You can control whether you receive promotional messages from fb77s:
- You can change your marketing preferences in your account settings.
- You can use the "Unsubscribe" option at the bottom of any email.
- You can inform our support team directly.
Even if you opt out of marketing, important service-related information (transaction confirmations, security alerts) will continue to be sent.
13 Steps in the Event of a Data Breach
If a data breach occurs and poses a risk to your rights, we will, in accordance with applicable laws and regulations:
- Notify affected users as quickly as possible.
- Provide information about the nature of the breach, its potential impact, and the steps we have taken.
- Inform you of steps you can take to protect yourself.
- Notify the relevant authorities in a timely manner.
Policy Changes & Contact
14 Changes to This Policy
fb77s may update this privacy policy as needed. Reasons for changes may include:
- Changes in laws or regulatory requirements.
- Changes to our services or technology.
- To further improve user privacy protection.
For significant changes, we will notify you by email or through the platform. Continued use of fb77s after changes are made will be considered acceptance of the updated policy.
15 Responsible Gaming & Privacy
We analyse gaming behaviour data to enforce our Responsible Gaming policy. This analysis is for your protection — not for any commercial purpose.
If an unusual gaming pattern is identified, we may contact you to offer support or discuss deposit limits. The use of data in this process is solely in the interest of your protection.
Privacy Contact
If you have any questions about this privacy policy or any requests regarding your information, please contact our support team:
We aim to resolve your request as quickly as possible. For more information, visit our FAQ page.